Support

Support – Room Planner AI: House Design

Room Planner AI: House Design (shown on your Home Screen as “House Design”) turns a photo of your room, walls, floor, garden or house into new design ideas with AI. You can restyle an interior, try paint colours and flooring, copy the look of an inspiration photo, or remove an object. Your projects are saved on your device.

Contact us

  • Email: furkan18688@gmail.com
  • In the App: Settings › Contact us. This opens your email app with a message to us that already includes your app version, iOS version and Install ID, so we can help faster.
  • We usually reply within 48 hours.

Developer: Furkan KAYA

Subscriptions

Do I need a subscription?

Creating AI designs requires Room Planner Pro, an auto-renewable subscription offered with weekly and yearly periods. The price and period are shown before you buy, and payment is charged to your Apple Account. Full terms: Terms of Use.

How many designs can I create?

Up to 7 AI designs per day with Room Planner Pro, in every tool. Requests that fail or are blocked do not count. The limit resets every day at 00:00 UTC.

How do I restore my purchase?

On a device signed in to the same Apple Account, open the App and tap Settings › Restore purchases.

How do I cancel my subscription?

  1. Open the iOS Settings app and tap your name.
  2. Tap Subscriptions, then Room Planner AI: House Design.
  3. Tap Cancel Subscription.

You can also use Settings › Manage subscription in the App. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Pro until the end of the period you paid for. Deleting the App does not cancel the subscription.

How do I get a refund?

Purchases are made through Apple, so Apple handles refunds: reportaproblem.apple.com.

Privacy and your data

Which data is sent when I create a design?

Only after you agree once in the App, we send the photo you chose. For some tools we also send a mask or an inspiration photo, and we send your optional note. These go over HTTPS to our server and on to our AI provider, fal.ai, which creates the result. You can withdraw this consent in Settings › Privacy choices › “Withdraw consent”. Details: Privacy Policy.

How do I turn off analytics?

Go to Settings › Privacy choices and turn off “Share analytics and crash reports”.

How do I delete my data?

  • On your device: delete a design or project in the App, use Settings › Storage › “Delete all designs”, or delete the App.
  • On our server: email us from Settings › Contact us on the device you used, with the subject “Data request – House Design”. The email already contains your Install ID, which is how we find your records. We reply within 30 days.

Reporting content

If a generated image is offensive or shows someone without their consent, tap the flag button (“Report image”) on the result screen and choose a reason. The image is deleted from your device and the report is sent to us. You can also email furkan18688@gmail.com. We review reports within 48 hours.

Troubleshooting

A design failed or says it can’t be created

  • Check your internet connection and try again.
  • Use a clear, well-lit photo of a room, wall, floor, garden or building.
  • If your note or photo was flagged by our content filter, the design is not created. Change the note or the photo.
  • If it keeps failing, write to us from Settings › Contact us.

The App can’t use my camera or save to Photos

Open the iOS Settings app › House Design and allow Camera or Photos.

Legal

Bu blogdaki popüler yayınlar

Terms & Conditions

Privacy Policy